Q. I have a problem with my order. How can I find out the status?
A. If you have a question or concern regarding an order for a Roost Books book, you may contact our customer service department e-mail: customerservice [at] roostbooks.com.
Q. I am a bookseller or wholesaler outside the U.S. How do I purchase Roost Books for resale?
A. To place an international order, please contact our distributor, Penguin Random House: firstname.lastname@example.org
Q. I'm someone from the media who needs to reach an author for an interview, or otherwise speak to a publicist.
A. Our publicity department is happy to try to connect you with authors, pending their availability and schedules. Please submit your request to publicity [at] roostbooks.com, and our publicist will forward your request and give you an answer as soon as possible. You may also call (720) 799-8248, but only for strict deadlines, please.
Q. I need a review copy of one of your books.
A. If you need a book for publicity purposes (print, broadcast, or electronic media), please e-mail publicity [at] roostbooks.com. (If we have never sent your publication a review copy before, please tell us a bit about yourself in your outreach.)
Q. I would like to request a desk or examination copy.
A. If you are an instructor and are considering using a Roost Books book for a class, please make your request for a desk or exam copy directly to our distributor Random House at www.randomhouse.com/acmart/?view=requests.
Q. I work for a foreign publisher, and I'm interested in reviewing some of your books for foreign rights.
A. All permissions and foreign rights requests must be made in writing. Please e-mail permissions [at] shambhala.com. For more information, you can also check our Foreign Rights and Permissions page.
Q. Do you sell prints of artwork found in Roost Books titles?
A. We do not sell prints of the art that appears on our covers, bookmarks, or other materials. If there is an institute or museum listed in the art credit, you may try contacting them.
Q. Does Roost Books hire freelance workers?
A. We do not employ freelance readers. If you have extensive experience copyediting or proofreading in Roost Books' subject areas, please send your résumé to:
4720 Walnut St.
Boulder, CO 80301
For more information, please see our Employment page.
Q. Do you have submission guidelines?
A. If you are interested in submitting a book query, proposal, or manuscript to Roost Books for consideration, please visit our Submission Guidelines page.
Q. I would like permission to use material from one of your books. What should I do?
A. Please read the information on our Reprint Permissions page
Q. How soon can I receive a book I ordered?
A. If you need a book by a specific date, please see our Shipping Options page for detailed information about which level of mail service to request for your order.